Privacy Policy

PURPOSE

This Privacy Policy will tell you how CMO VALVES TECHNOLOGY, S.L. (hereinafter, CMO VALVES) will process and protect your personal information in your relationship with it through this Website. This policy is supplemented by the legal notice, the cookie policy and the informative texts and the texts requesting informed consent that are incorporated into any form requesting data on the Website or included in any special terms and conditions for the use of specific services or purchase of products. Please be aware that it is the responsibility of the user to read all the documents before using this Website. This Privacy Policy is intended for the natural persons with whom we interact and who do not form part of our organisation, including customers, Website users, other users of our products and services and the people who visit our facilities (hereinafter and equally, “user” or “users”).

DATA CONTROLLER AND CONTACT DETAILS

  • Identity of the Data Controller: CMO VALVES TECHNOLOGY, S.L.
  • VAT number (NIF/CIF): B75189639
  • Address: Barrio Amategi, 142, 20400 Tolosa, Gipuzkoa.
  • Registration data: Commercial register of Gipuzkoa in Volume 1296, Folio 108, Page 5786
  • Telephone: +34 943 67 33 99
  • Email: cmo@cmovalves.com
  • Domain name: www.cmovalves.com (the Website)


  • PERSONAL DATA COLLECTION

    We obtain Personal data from the following sources:

  • When the user provides us with it: for example, when they contact us by any of the means provided for this purpose, Website, telephone, email, business card, sending us their CV.
  • When there is a commercial relationship: for example, when they ask for an estimate, buy any of our products or we provide a service to the user or their company.
  • When the user publicly discloses their personal data: when the user expressly decides to disclose their personal data publicly, for example, information about their profile may be compiled if they post a message about CMO VALVES on social media.
  • When they browse our Website: when they visit our Website or use any of its available functionalities, for example, contact forms.

    WHICH CATEGORIES OF PERSONAL DATA DO WE PROCESS?

    For the purposes stated in this Privacy Policy, CMO VALVES collects and processes the personal data detailed below:

  • Identifying data: name, surname(s).
  • Contact data: postal address, email address, telephone number, country, website, social media profile.
  • Contractual data: data from contractual operations, Identity card number, products and services acquired, prices, addresses, financial transactions, data necessary for collection and payment, email address, telephone number.
  • Browsing data: IP address, device type and identification, standard language configuration of browser, domain through which they access the Website, browsing data, activity on the Website, dates and times of connection to the Website.
  • BASED ON WHAT LEGAL FOUNDATIONS IS THE DATA PROCESSED?

    We process your personal data based on the following legal foundations:

  • User consent in relation to contact, subscription to content and the sending of commercial communications by any means.
  • The execution of a contract with CMO VALVES for the purchase of products and the contracting of services and management of the services requested.
  • The legitimate interest of CMO VALVES in protecting users of the Website from possible abuse and fraud in the use of our services. Also, the legitimate interest of CMO VALVES in carrying out the processing provided that the basic rights or freedoms of the users do not prevail over this legitimate interest.
  • Compliance with legal obligations: complying with the legal and regulatory provisions that impose obligations on CMO VALVES that involve processing of the user’s data.



  • FOR WHAT PURPOSES WILL WE PROCESS YOUR DATA?

  • Newsletter subscription forms: the data provided will be exclusively used for sending the newsletter and keeping the user updated about news and offers.
  • Contact form: for queries, suggestions or professional contact. In this case, the email address will be used to answer them and send the information that the user requests via the Website.
  • Management of the commercial activity: data for managing the purchase of products from CMO VALVES, including order management, payment and all operations related to the acquisition of the product or the contracting of the chosen service. This includes sending follow-up emails, answers, invoices, receipts, etc.
  • Health and safety: assessments and keeping of records regarding health and safety; providing a secure and protected environment at our facilities; and compliance with the corresponding legal obligations.
  • Surveys: collecting the user’s opinion about our Website and our products or services.
  • Security: physical security of our facilities (including records of visits to our facilities); CCTV recordings; and electronic security (including log-in and access information records).
  • Compliance with our legal obligations: ensuring that the legal standards that apply are complied with at all times, thus fulfilling our legal obligations.
  • Management of recruitment and job applications: actions related to the publication of job advertisements, interviews, recruitment and everything related to the process, such as, for example, creation of records on recruitment decisions and information about acceptances.
  • TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?

    CMO VALVES may communicate your personal data to other companies in the group in order to fulfil the contractual relationship established with the user or their company.

    Other possible communications of personal data may be made to:

  • The user, or their designated legal representatives, when applicable by legal obligation or at the request of the user.
  • Judicial or administrative authorities that request it within the framework of an initiated procedure or if it is necessary to report any effective legal or regulatory breach.
  • Providers of external professional services, such as, for example, accountants, lawyers or auditors, with whom the corresponding contractual obligations that guarantee confidentiality will be formalised.
  • External service providers (for example, payment processing, analytics, marketing campaign management, Website management, and email distribution services and other similar service providers) in order for them to carry out commercial functions on behalf of CMO VALVES.
  • Law enforcement agencies and courts and tribunals when necessary to establish, exercise and defend our rights.
  • Persons and entities that need to know it for the purposes of prevention, investigation, detection or prosecution of crimes or the execution of penalties;
  • The interested parties and participants in the case of disposal of the company through which all or a substantial part of it or its assets are transferred, by any of the methods provided by law, including reorganisation, dissolution or liquidation. In the event that we engage with any external Processor, the external Processor will be contractually required to (i) process the data in accordance with our written instructions, and (ii) take the steps that it would take with respect to its own confidential information to protect the confidentiality and the security of the personal data and any other additional measures that must be observed under the regulations in force.

    DATA OF MINORS

    Minors under 18 years of age will not be able to use the services of CMO, not even when represented by their father, mother, guardian or legal representative.

    INTERNATIONAL TRANSFERS OF DATA

    No international transfers of data are made. The information is always processed within the European Economic Area and therefore under the regulation of the GDPR and the Spanish data protection act (LOPDGDD).

    AUTOMATED DECISIONS AND PROFILING

    No profiling or automated decision-making takes place.

    SPECIAL CATEGORY DATA

    CMO VALVES does not request or require, through the Website, or in any other way, information or data from special categories of users, this being understood, in accordance with current legislation, as data that reveals ethnic or racial origin, political opinions, religious or philosophical convictions, or trade union membership and genetic data, biometric data for the purpose of uniquely identifying a natural person, data relating to physical or mental health, data relating to the sex life or sexual orientation of a natural person.

    If at any time CMO VALVES requires this information from the user, the express consent of the user will be requested to collect and use that information, informing the user, in advance and unequivocally, of the purpose of collection and processing of such information.

    STORAGE TIME OF THE PERSONAL DATA

    The storage period of the personal data will vary depending on the service that the user contracts. In any case, it will be the minimum necessary, and it may be held for up to:
  • 4 years: Law on Infractions and Sanctions in the Social Order (obligations in terms of affiliation, registrations, cancellations, contributions, payment of salaries, etc.).
  • 5 years, general term for private actions established in the Civil Code.
  • 6 years in relation to the obligations established in the Commercial Code (accounting records, invoices, etc.).
  • 10 years in relation to the Law on Prevention of Money Laundering and Financing of Terrorism.
  • Without a defined term, data of the newsletter subscribers, from the time when the user subscribes until they unsubscribe.
  • ACCURACY AND TRUTHFULNESS OF THE PERSONAL DATA

    The user is solely responsible for the truthfulness, accuracy, update and correction of the data provided, releasing CMO VALVES from any responsibility in this regard and the user undertakes to keep the personal data duly updated and free from errors, notifying CMO VALVES, as soon as possible, of any change that occurs in the information provided, via email to cmo@cmovalves.com.

    The user accepts and undertakes to provide truthful, updated, complete and correct information, always and only corresponding to their own identity (providing third-party data is prohibited) through any data collection channel published on the Website, such as registration or subscription, contact, suggestion, job application forms and/or any other data request form on the Website, or by sending an email to cmo@cmovalves.com or by postal communication.

    All the fields that appear marked with an asterisk (*) in the forms on the Website must be filled in, and therefore the omission of any of them could make it impossible for the services or information requested to be provided.

    SOCIAL MEDIA

    The purpose of our profiles on social media such as LinkedIn, Vimeo, Facebook and YouTube is to provide visibility and information about the activities that we carry out. All users who visit our Website can join our social networks.

    As a user you should know that the management of your data will correspond to the social network, unless you have provided it directly to CMO, for example, in relation to a commercial action, a promotion or in any other valid way, and therefore as a user you must carefully read the privacy policy and the terms and conditions of use corresponding to the social network.

    CMO is respectful of the law and the dignity of people and institutions, and therefore we will remove from our social media any information from third parties that threatens them, and we reserve the right to block and/or report the profile responsible for said publication.

    WHAT ARE YOUR RIGHTS REGARDING THE USE OF YOUR DATA?

    The user may exercise the following rights:

  • right of access to the personal data that is being processed and the processing operations carried out with it;
  • right of rectification of any inaccurate or incomplete personal data;
  • right of erasure of your personal data, when the appropriate circumstances arise;
  • right to request restriction of processing of your personal data when there are doubts about the accuracy, legality or necessity of the processing. In this case, CMO VALVES reserves the right to keep it for the exercise or defence of claims;
  • right to portability of your personal data, when the legal basis that enables its processing is consent or a contractual relationship, CMO VALVES will assist the user in their request for the portability of their personal data to a third party;
  • right to object to the processing of your personal data, when the legal foundation that enables us to process the data indicated in the table above is legitimate interest. For these purposes, we will stop processing your data unless we have a compelling legitimate interest or for the formulation, exercise or defence of claims.
  • right to revoke your consent at any time.


  • You may exercise your rights at any time and free of charge by sending an email to xxxx@cmovalves.com indicating the right that you wish to exercise and your identifying data.

    If you have given your consent for a specific purpose, you have the right to withdraw the consent granted at any time, without affecting the legality of the processing based on the consent prior to its withdrawal.

    We also inform you of your right to file a claim with the competent data protection control authority, the Spanish Data Protection Agency, if you consider that an infringement has been committed regarding the processing of your personal data or that your rights have not been served. The contact details of the Spanish Data Protection Agency (AEPD) can be accessed on its website www.aepd.es or you can call them on 91 266 35 17.

    EXERCISE OF OTHER RIGHTS REGARDING E-COMMERCE AND COMMERCIAL ADVERTISING COMMUNICATIONS

    CMO VALVES informs the user who has expressly authorised the sending of commercial advertising communications and/or newsletters by email that, under the Spanish Law on Information Society Services and Electronic Commerce (LSSICE), the user has the right to oppose the processing of their data for promotional purposes for the receipt of commercial communications, advertising and/or newsletters, as well as the right to revoke at any time the consent given for this purpose by simply notifying CMO VALVES of their intention and/or sending an email.

    For this, the user may address their communication requesting the cessation of sending of commercial communications, advertising and/or newsletters, by revocation of consent and/or objection to the email address: cmo@cmovalves.com stating UNSUBSCRIBE in the subject line.

    CMO VALVES will attend to your request keeping the minimum essential data to adopt the necessary measures to prevent the sending of such commercial communications.

    SECURITY OF PERSONAL INFORMATION

    CMO VALVES undertakes to protect your personal information. We use appropriate technical and organisational measures to protect your personal information and privacy, and we review such measures periodically. We protect your personal information through the use of a combination of controls, both physical and computer or software security controls, including access controls that restrict and manage the way in which your personal information and personal data are processed, administered and managed. We also make sure that our employees are properly trained to protect your personal information.

    The Website includes an SSL (Secure Socket Layer) certificate. It is a security protocol that ensures that the data travels in a comprehensive and secure manner, protecting the confidentiality of the information.

    Regarding the confidentiality of the processing, CMO VALVES will ensure that any person who is authorised by it to process user data (including its staff, collaborators and service providers) will be under the appropriate obligation of confidentiality (either a contractual or legal duty).

    CHANGES TO THE PRIVACY POLICY

    CMO VALVES reserves the right to modify this privacy policy to adapt it to new legislation or case law, to the instructions issued by the Spanish Data Protection Agency, as well as to changes in our website. Any modification of this policy will be published on the Website, and we therefore advise users to periodically visit it in order to be familiar with the latest version at all times.

    Last update on 27-05-2022
    DO YOU HAVE QUESTIONS?

    We look forward to contacting you to resolve all your queries.

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